Archive for 2013

Choosing the Right Gift

I recently came across a statistic in a book, titled “Cheap Psychological Tricks”, that stated approximately forty percent of the gifts you give will be disliked by the person to whom the gift was intended.  The psychological reasoning behind this dismal statistic is that we tend to choose the gift based upon the recipients’ perceived […]

The Environmental Impact on our Genetic Code

Last learning tip we talked about how much of an impact our genetic code plays in our learning traits.  But that is not the whole story.  Environment still plays an important role as our genes work by interacting with our life experiences. Genes are constantly turning on or off.  Some “pop” on due to our […]

Blooming the Classroom Instructor

CTI provides classroom facilitator training for active duty military and CTI Crew Resource Management training instructors.  Our trainees come to us as experienced flight instructors in performance-based training environments like the simulator or aircraft.  They are expert briefers and skills-based trainers. Our job is to build upon their skills-based training talents and develop knowledge-based training […]

What does true customer service mean?

I think we all understand what customer service is. We have all been waiting in line at some point in our life only to be served by a cashier who is less than helpful. Or the flip side, the cashier that greets you with a cheerful smile and ensures that you complete your shopping experience […]

Security Perspective on September 11

  Today is the 12th anniversary of the terrorist attacks from September 11th, 2001. What happened that day has had a profound effect on an international scale and in a variety of ways. I know how it affected me personally and won’t pretend to know how it may have affected each of you; that’s yours […]

How to overcome the fear of failure

                    Recently, we performed a Team Resource Management seminar to a large group of National School Board leaders.  The facilitated lectures were capstoned with a serious game called GemaSim.  In this game, teams of 8 would compete against other teams of eight to perform a “space […]

The mobile learning generation

I recently attended mLearnCon, a mobile learning conference put on by the eLearning Guild. I learned a lot of great information about the latest trends and issues in mobile learning from the presenter and vendor sessions I attended and from the conversations I had with other attendees. Now that I’ve had time to reflect on […]

The only constant is change

Society is in a constant state of change. Changes in attitudes, morals, technology, and economy affect our personal and professional lives. Companies don’t exist in a static world.  They have constant interaction with external forces such as competitors, customers, governments, stockholders, suppliers, society, and unions. Businesses must adapt to changes in society or they will […]


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